Website accessibility

In order to make the website a useful resource for everyone we aim to design and build the website to the Web Content Accessibility Guidelines 2.1. We have also had an independent 3rd party review the site.

Users can:

  • Tab through the site
  • Make use of screen readers
  • Listen to most of our website using a screen reader

Structure of the site

We have one set of pages for the whole site, which we aim to make accessible to all. We do not separate accessible and less accessible pages into separate sections.

Why is there no button to make text larger?

Browser technology has moved on significantly, enabling easy page zoom with shortcuts that should be listed in the ‘View’ menu of the browser. Page zoom has the benefit that each element of the page will be scaled proportionately.

It is also more common for people with visual impairments to have their own software built-in, which automatically increases the text size.


We aim to use clear, plain English in a concise and meaningful way.

Use of cookies

Every user is informed about how the site uses cookies on their first visit. For more information see our cookies policy.

Use of multimedia

We aim to label all images, and use images just where appropriate (not for purely decorative text and headings).

Text will be scaleable, as will all pages themselves. We set a maximum size for most pages, to ensure lines are wrapped according to commonly accepted typographical rules.

Browser support

There will always be small differences in the display between browsers, but we do aim to broadly support:

  • Chrome
  • Firefox
  • Safari
  • Edge
  • IE11 and above

Encountering issues

We are always working to make sure our site is meeting accessibility needs

We know there are some shortfalls, in particular, we know that you may encounter PDF and office documents that are not properly formatted to be accessible

Please contact us if you have any problems accessing the site or if you feel any areas are lacking in accessibility standards.

Sign up to our email newsletters