Salesforce Administrator (12-month FTC)

£39,140 (12 month FTC/ Full time)

The British Academy – the UK’s national body for the humanities and social sciences - is seeking a Salesforce Administrator to join our IT Team in the Resources directorate, providing key support in the maintenance and development of our recently implemented Salesforce CRM.

The role

The British Academy is undergoing an exciting change in its digital capabilities and has recently transitioned to Salesforce as its new relationship management platform. The role is being introduced to support growing adoption and development of the system.

The Salesforce Administrator role supports a business-critical CRM platform used by over 140 staff across multiple functional areas.

Working closely with the Salesforce Support & Enablement Manager, the postholder will act as a key subject matter expert for day-to-day Salesforce administration, managing platform configuration, supporting user access, data quality, reporting, user adoption and providing operational support.

The role will suit a Salesforce Administrator with a minimum two years’ practical configuration experience who also enjoys collaborating with and supporting users. The candidate must possess a strong understanding of development lifecycle best practices and hold relevant Salesforce certifications.

About the Academy

The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas; engages the public with fresh thinking and debates; and brings together scholars, government, business, and civil society to influence policy. The Academy currently has five directorates: Communications & Marketing; Development; Policy; Research; and Resources, plus a small Governance & Fellowship Team.

Working at the Academy

Our senior management team have worked with staff to foster a culture of collaboration, respect, and empathy, in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning & development, wellbeing, and equality, diversity & inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success, as we move forward and continue to grow.

Terms and conditions

The British Academy is based at 10-11, Carlton House Terrace, London SW1, a Grade 1 listed building. We offer a competitive benefits package including a 35-hour working week, with hours and location worked flexibly under our hybrid-working policy; 34 days’ annual leave plus Bank Holidays; a subsidised canteen and an excellent occupational pension.

How to apply

We welcome applications from people of all backgrounds, in line with our commitment to create a diverse and inclusive working environment, promote equal opportunity, and address under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
To apply, and to see the full job description and our workplace values, please follow the link to access the Applied recruitment platform.

Applications must be received no later than 12:00 noon on 5 October 2026.

Please contact the HR team at [email protected] if you have any questions.